FAQ


SHIPPING
US orders normally ship within 2-3 business days via USPS First Class Mail.  If your order consists of cards, prints and a poster that requires a mailing tube, the order will mail in 2 separate packages.  Please note mailing tubes take 1-2 business days longer than regular mail to deliver.  International orders take a minimum of 2 weeks to deliver and ship via USPS First Class Mail.
 
PACKAGING
All prints are packaged in a cello sleeve and shipped in a stay flat cardboard mailer.  Posters ship in a kraft mailing tube.

RETURNS + REFUNDS
You may return any unopened orders within 7 days of receipt for a refund. We'll issue a refund as soon as we receive the returned order.  Please bear in mind shipping costs are non-refundable.  While we make every effort to package our products in a way that they arrive safely at your doorstep, accidents do occur, so if your order arrives damaged, please email us within 7 days of receipt at hello@anopensketchbook.com with a photo showing the damage(s) and we'll be happy to send you a replacement. 

WHOLESALE
For wholesale inquiries please email us directly at hello@anopensketchbook.com.  We look forward to doing business with you!